Can I integrate ProCONF with our existing applications and
systems?
Yes, ProCONF supports seamless integration with a wide range
of existing applications using APIs and platform SDKs designed
for ease of integration. Applications that simply need to add
video calling capability into their application, can integrate
ProCONF with just a few lines of change to their existing
applications. Applications that need to support complex
workflows can make use of lower-level APIs and interfaces that
provide flexible control on a conferencing session.
Are there any limitations on the customization options
available with ProCONF?
ProCONF provides comprehensive customization capabilities,
allowing you to tailor features, functionality, and user
experience according to your specific requirements without
significant limitations. SpringCT also provides custom
software development services that you can consider for
building or integrating any additional features.
Can I customize ProCONF to match my company's branding?
Yes, ProCONF allows you to align the visual appearance of the
platform with your brand's identity through custom logos,
color schemes, and interface elements.
Is ProCONF compatible with all major operating systems and
devices?
Yes, ProCONF client SDKs work with a wide range of client
applications and devices, including web browsers and iOS and
Android apps, ensuring seamless access and functionality
across various devices and platforms.
We are currently using Twilio for video communication. Is it
possible to use ProCONF instead of Twilio?
Yes, ProCONF can easily replace Twilio-Video Platform in your
application with some small changes in your existing code.
ProCONF does not replace other Twilio services such as SMS and
email.
What AI-enabled features does ProCONF offer, and how do they
enhance the conferencing experience?
ProCONF offers AI-enabled features such as real-time
transcription, intelligent meeting summaries, and advanced
analytics, enhancing productivity, accessibility, and insights
during conferencing sessions.
Can ProCONF support large-scale conferences with hundreds or
thousands of participants?
Absolutely! ProCONF Enterprise Edition is designed to support
large-scale conferences with automatically scaling
infrastructure and optimized performance, ensuring smooth
communication and collaboration even with hundreds or
thousands of participants. Entire infrastructure is scaled up
or down based on the dynamic load calculated in real time.
Therefore, ProCONF is optimized for infrastructure costs!
What kind of bandwidth requirements does ProCONF have for
smooth video conferencing?
ProCONF is optimized to accommodate varying bandwidth
conditions, offering adaptive video streaming and bandwidth
management features to ensure smooth and uninterrupted video
conferencing experiences, even in low-bandwidth environments.
Can ProCONF integrate with popular calendar and scheduling
tools?
ProCONF provides API for the application to create meeting
invite links that can be shared with popular calendar and
scheduling tools such as Google Calendar and Microsoft
Outlook, enabling easy scheduling, reminders, and access to
conferencing sessions.
Is there an option to record and archive meetings within
ProCONF?
Yes, ProCONF provides built-in recording and archiving
capabilities, allowing users to record meetings for future
reference, compliance, or training purposes. ProCONF provides
mechanisms for secure storage and easy retrieval of
recordings.
What kind of security measures does ProCONF offer to protect
sensitive data?
ProCONF prioritizes security and offers robust mechanisms
including end-to-end encryption and role-based access control.
Currently supported roles are Moderators and Participants.
End-to-end encryption secures communication channels and
protects sensitive data from unauthorized access or
interception, ensuring privacy and confidentiality during
conferencing sessions. Further, since you can deploy ProCONF
on your own server infrastructure, the data does not reach any
third party conferencing service providers.
How does ProCONF ensure compliance with regulatory
requirements, such as GDPR or HIPAA?
ProCONF complies with various regulatory standards, including
GDPR and HIPAA, by implementing stringent data protection
measures, ensuring data sovereignty, and providing features
for compliance reporting and auditing. However, since ProCONF
is integrated with your application as a component, your
application is responsible for using these features
effectively to meet regulatory requirements.
How easy is it to deploy ProCONF onto our existing server
infrastructure?
ProCONF facilitates one click deployment onto your existing
server infrastructure with automatic deployment scripts.
ProCONF also provides comprehensive documentation, deployment
guides, and technical support to ensure a smooth and
hassle-free setup process.
Are there any restrictions on the geographic locations where
ProCONF can be deployed?
It is possible to deploy ProCONF globally without any
technical constraints. You need to check local governance
policies for use of webRTC in the geography where you intend
to deploy your video communication service.
What kind of ongoing maintenance and support does ProCONF
provide?
ProCONF offers tools for continuous monitoring and proactive
maintenance of server behaviour and usage. ProCONF also
provides regular code updates through support programs to
ensure stability, reliability, and performance of the
platform. Our support team is available to address any issues
and provide assistance whenever needed.
What kind of insights does the admin dashboard provide, and
how can they help optimize costs?
The admin dashboard in ProCONF provides valuable insights into
system usage, participant engagement, and meeting metrics,
enabling informed decision-making about server infrastructure,
resource optimization, and other cost management strategies.
Is there training available for our technical team to manage
and customize ProCONF?
Yes, ProCONF provides comprehensive training documentation to
empower your technical team with the knowledge and skills
required to effectively manage, customize, and optimize the
platform according to your business needs.
What kind of technical support is available if we encounter
issues or need assistance with customization?
ProCONF offers comprehensive technical support with dedicated
experts available to conduct training of your engineering
team, provide guidance for customization and integration with
your application, and address any issues or challenges with
deployment. ProCONF also provides thorough documentation for
the code. Further assistance with customization, integration
of new features, or any other changes to the code is available
as an additional service for a fee.
How frequently does ProCONF receive updates and new
features?
ProCONF is continuously evolving to meet the changing needs of
users and industry trends. We regularly release updates and
introduce new features to enhance performance and security,
ensuring that you always have access to the latest innovations
and improvements.
Are there any additional costs associated with using ProCONF,
such as licensing fees or maintenance charges?
ProCONF offers transparent pricing models tailored to your
specific requirements, with no hidden costs or surprise fees.
There is a one-time code license fee for each Edition that
gives you access to complete source code for that Edition.
Annual support charges are optional. If opted for, Annual
support provides ongoing access to defect fixes, performance
updates, and new features.
Is there a trial version of ProCONF available for testing
before making a purchase?
Yes, ProCONF provides access to an online demo account,
allowing you to explore the platform's features, performance,
and suitability for your organization before making a
commitment.